Privacy Policy

This Privacy Policy explains how Send Flowers Today collects, uses, shares, and protects your personal information when you use our website and services.

2. Information We Collect

We may collect personal information when you visit our website, place an order, contact customer service, subscribe to marketing communications, or otherwise interact with Send Flowers Today.

Identifiers

Examples may include your name, email address, phone number, IP address, and device identifiers.

Customer Records

Examples may include billing address, shipping address, recipient details, and other information needed to process and deliver your order.

Commercial Information

Examples may include products ordered, delivery dates, gift messages, purchase history, order preferences, and customer service records.

Payment Information

Payment details may be collected and processed through secure third-party payment providers. Send Flowers Today does not store full credit card numbers or CVV codes on its servers.

Internet or Network Activity

Examples may include website usage information, pages visited, click activity, referring pages, browser type, device type, and analytics data.

3. How We Use Personal Information

We may use your information for the following purposes:

• To process and fulfill flower and gift orders
• To coordinate delivery and communicate about orders
• To respond to customer service questions and requests
• To improve our website, products, and customer experience
• To detect, prevent, and address fraud or security issues
• To send order confirmations, updates, and service communications
• To send marketing messages where permitted by law
• To comply with legal, tax, and recordkeeping obligations

4. Sources of Information

We may collect personal information from:

• You directly, when you place an order or contact us
• Your device or browser when you use our website
• Payment processors and service providers that help us complete transactions
• Analytics, advertising, and technology partners

5. How We Share Information

Send Flowers Today may share personal information only as needed to operate the business and provide services. This may include sharing information with:

• Florists, fulfillment partners, and delivery providers
• Payment processors and fraud prevention providers
• Website hosting, analytics, and technical service providers
• Marketing and advertising service providers
• Legal or regulatory authorities when required by law

We do not sell your personal information for cash in the ordinary meaning of that phrase. However, some data sharing for analytics or advertising could be considered a “sale” or “sharing” under certain privacy laws.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand site usage, measure marketing performance, and personalize content.

You may be able to control cookies through your browser settings. Please note that disabling some cookies may affect site functionality.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, fraud prevention, legal compliance, tax reporting, dispute resolution, and internal business records.

8. Your Privacy Rights

Depending on where you live, you may have privacy rights under applicable law. These may include the right to:

• Know what personal information we collect and use
• Request access to certain personal information
• Request deletion of certain personal information
• Request correction of inaccurate personal information
• Opt out of certain targeted advertising or data sharing
• Limit use of certain sensitive personal information where applicable

To make a privacy-related request, please contact us at info@send-flowers-today.com or by mail at 1044 Willow Creek Rd, Prescott, AZ 86301.

9. Security

Send Flowers Today takes reasonable administrative, technical, and physical measures to protect personal information. However, no website, system, or data transmission can be guaranteed to be completely secure.

10. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those outside websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date below.

13. Effective Date

Effective Date: March 26, 2026

If you have questions about this Privacy Policy, please contact Send Flowers Today at info@send-flowers-today.com.